It is our hope you love our candles as much as we love making them! Here are a few tips and tricks to help you get the most enjoyment out of your candle.
Soy wax has a "memory", meaning it will melt only to the edge of where it was extinguished the last time it was burned. We recommend the first time you light your candle, to burn it for a few hours until the entire top is liquid wax - all the way to the edges of the glass. That way, the candle will burn cleanly down the sides of the glass instead of tunneling down the middle. Please do not burn your candle for more than 4 hours at a time.
Our custom-made wicks are a unique combination of strong and reliable cotton pressed with wooden wicks that provide a gentle and relaxing crackle to your atmosphere. Trim your candle wick using scissors or a wick trimmer to 1/4 inch before every time you light your candle and remove all trimmings before the next use. This will extend the life of your candle, help maintain the integrity of the hybrid wick and will prevent the flame from smoking. It is completely normal for the wick to appear as if the two wicks are separating when the candle is burning. Simply trim the wick before each use to help the wick perform properly. If your candle flame is smoking, check the height of your wick and remove from drafty areas. If there is soot build-up on the glass of your candle, you may wipe it clean with a damp cloth once the candle is extinguished and completely cool.
Our senses are designed to naturally acclimate to our surroundings, so you may notice that if you stay in the same room as your candle for an extended period of time, you will stop smelling your candle as strongly. This is completely normal. Simply step out of the room for a few minutes and return. You will notice that the scent is stronger than you noticed before.
Also, the diameter of the candle affects the size of the room that can be fragranced. For a more sizable room, choose a candle with a wider diameter that creates a larger melt pool. You may also burn multiple candles in the same room to intensify the fragrance.
Our candles get stronger as they age, which means that if you received a freshly-poured candle, the fragrance will get stronger in 1-2 weeks as it cures.